Creating an Account
Page Overview
The Signup page ("New Customer") is where new shoppers create a Hatecholo account. It also collects your agreement to Hatecholo's terms and, if you'll receive SMS messages, your explicit consent to that program.
Interface Overview
The signup form collects your basic details, asks you to review and accept the Customer Terms and Conditions, and asks for a separate SMS consent checkbox before you can register.
UI Components
- Full Name field
- Email field — validated as a proper email address.
- Phone number field — an international phone input defaulting to the US, with validation.
- Password field — must be at least 8 characters; includes a show/hide toggle.
- Confirm Password field — must match the Password field; includes a show/hide toggle.
- Customer Terms and Conditions checkbox — labeled "I have read and agree to the Customer Terms and Conditions and Privacy Policy"; clicking the "Customer Terms and Conditions" link opens a modal showing the full terms with an I Accept button (which checks the box for you) and a Close button.
- SMS / OTP consent checkbox — a separate, required checkbox for agreeing to receive text messages from Hatecholo for account verification (OTP) and security notices, with links to the SMS program description, Customer Terms and Conditions, and Privacy Policy.
- Register button — submits the form; shows "Registering" while in progress.
- Login link — "Already Have an account? Login" opens the login window.
Step-by-Step User Guide
To create a new account:
- Go to the Signup page (for example, via Sign up for free in the login window).
- Enter your Full Name, Email, and Phone Number.
- Enter a Password (at least 8 characters) and re-enter it in Confirm Password.
- Check the box agreeing to the Customer Terms and Conditions and Privacy Policy. You can click the terms link to read them in a popup and accept them there, or simply check the box directly.
- Check the SMS/OTP consent box to agree to receive verification text messages, or read the linked SMS program description first.
- Click Register.
- You'll be redirected to the phone/email verification step — see Verifying Your Account.
Forms / Tables / Statuses
| Field | Requirement |
|---|---|
| Full Name | Required |
| Required, valid email format | |
| Phone Number | Required |
| Password | Required, minimum 8 characters |
| Confirm Password | Required, must match Password |
| Customer Terms and Conditions | Must be checked to register |
| SMS / OTP consent | Must be checked to register |
Notifications
- Inline error messages appear under each field if it's missing or invalid (for example, "Password must be at least 8 characters", "Password and Confirm Password must be same").
- "You must accept the Customer Terms and Conditions to continue" appears if you try to register without checking that box.
- "You must agree to SMS terms to register with a mobile number" appears if you try to register without checking the SMS consent box.
User Tips
Tip: You can read the full Customer Terms and Conditions directly in a popup by clicking the link in the checkbox label, then click I Accept to check the box automatically.
Note: Both the Customer Terms and Conditions checkbox and the SMS consent checkbox are required — you can't register without agreeing to both.
Best Practices
- Use a password that's easy for you to remember but hard for others to guess, and keep it at least 8 characters.
- Double-check your phone number and email, since these are used to verify your account in the next step.
Common Mistakes
- Mismatched Password and Confirm Password fields.
- Trying to register without checking both the Terms and SMS consent checkboxes.
- Entering an invalid email format.
Troubleshooting
- Register button doesn't do anything: Check for validation messages under each field, and make sure both checkboxes at the bottom are checked.
- Phone number shows as invalid: Confirm you've entered a complete number for the correct country.
Frequently Asked Questions
Q: Why do I need to agree to SMS messages? A: Hatecholo uses SMS to send your one-time verification code (OTP) and important security notices if you choose phone verification.
Q: What happens after I click Register? A: You'll be sent to the verification step to confirm your phone number or email — see Verifying Your Account.
Q: Can I opt out of SMS messages later? A: Yes — text STOP to opt out of further program messages where supported, as described in the SMS program description linked on the signup form.