Verifying Your Account & Logging In
Page Overview
After signing up, Hatecholo asks you to verify your account with a one-time code (OTP) sent to your phone or email. This article also covers the Login window you'll use to sign in on future visits.
Interface Overview
- Verification Code page — shown right after signup, with a delivery method info card, an option to switch delivery method, a 6-digit code input, and a resend option.
- Login window — a popup available from Login links across the site, letting you sign in with your email or phone number and password.
UI Components
Verification Code page
- Delivery method info card — shows whether your code was sent to your email or phone, with a masked version of the contact (for example, "ab@example.com" or "-***-1234").
- Switch delivery method buttons — Email and Phone buttons, shown only if you provided both during signup, letting you resend the code to the other method.
- OTP input — a 6-digit code entry field.
- Verify Code button — submits the code; shows "Verifying..." while in progress.
- Resend Code — a button (with a countdown timer once used) to request a new code if you didn't receive one.
Login window
- Email Address or Phone Number field
- Password field — with a show/hide toggle.
- Forget password? link — opens Resetting Your Password.
- Login button — submits your credentials.
- Cancel button — closes the login window.
- Sign up for free link — opens the Signup page.
Step-by-Step User Guide
To verify your account after signing up:
- After clicking Register on the Signup page, you'll land on the Verification Code page.
- Check your email or phone (whichever is shown in the delivery method card) for a 6-digit code.
- If you provided both an email and phone and want the code sent the other way, click Email or Phone under "Switch delivery method".
- Enter the 6-digit code into the OTP input.
- Click Verify Code.
- If you don't receive a code, wait for the timer to finish (or click Resend Code if it's available) and request a new one.
To log in:
- Click any Login link or button (in the announcement bar, header, or mobile menu).
- Enter your Email Address or Phone Number and your Password.
- Click Login.
- If you've forgotten your password, click Forget password? instead — see Resetting Your Password.
Forms / Tables / Statuses
Verification form: OTP code (required, 6 digits). Login form: Email Address or Phone Number (required), Password (required).
Notifications
- "OTP is required" appears if you try to verify without entering a code.
- An error message appears near the OTP field if verification fails (for example, an incorrect or expired code).
- A resend countdown timer prevents you from requesting a new code too frequently.
User Tips
Tip: If you don't see the verification email, check your spam/junk folder, or switch to phone delivery if you provided a phone number.
Note: The verification code timer resets each time you successfully resend a code.
Best Practices
- Enter the verification code as soon as you receive it, since codes typically expire after a period of time.
- Use the same email or phone number consistently when logging in, matching what you used during signup.
Common Mistakes
- Waiting too long to enter the code, causing it to expire.
- Trying to click Resend Code repeatedly before the countdown timer finishes.
- Entering the wrong email/phone combination when logging in on a different device.
Troubleshooting
- Verification code isn't arriving: Try switching delivery methods (Email/Phone) if both are available, or click Resend Code once the timer allows it.
- Login fails with correct-looking details: Make sure your account has been verified — unverified accounts may not be able to log in.
- Forgot your password: Use Forget password? on the login window to start the password reset process.
Frequently Asked Questions
Q: Can I choose whether to get my code by email or SMS? A: Yes, if you provided both during signup, you can switch between Email and Phone on the verification page.
Q: What if my code expires before I enter it? A: Use Resend Code to request a new one once the countdown timer finishes.
Q: Where do I go if I forget my password? A: Click Forget password? in the login window — see Resetting Your Password.